Any questions? We’re here to help!

Quick answers

The most important question: When will you visit us? Also important: How will you reach us? We’ll be happy to tell you!

By car

You can reach us via the Bolzano Nord motorway exit. Continue towards Bolzano and, at the roundabout, take the Rencio/Santa Maddalena exit. Follow the state road for another two kilometres until you see our hotel on the left.

Feed your navigation device the following address:
Via Rencio 48/A
39100 Bolzano

By train

Bolzano train station is only two kilometres away from our hotel. Bus number 8 will bring you almost to the doorstep of your holiday home in five minutes. Even more comfortable? There is a taxi rank at the station. Alternatively, we’ll be happy to come pick you up for a small extra charge.

By plane

Berlin, Ibiza, Brac, Zurich –where will you take off from Bolzano? Upon request and for a small extra charge, we’ll be happy to come pick you up from the city’s small but efficient airport. Alternatively, hail a taxi to reach your green oasis in Bolzano quickly and easily.

Arrived at last – which inclusive services await me?

  • Sumptuous breakfast for the perfect start to your day
  • Stunning gardens with pool (take a dip from May till October)
  • Fantastic panoramic terrace with view of the vineyards – for breakfast in the morning sun and dinner under the starry sky
  • Workouts in the 110m² design gym
  • Insider tips for an unforgettable stay in South Tyrol
  • Free Wi-Fi in all rooms
  • Parking space at the hotel (garage parking at a daily fee of €10.00)
  • Bolzano Guestcard – free travel on all public transport, including cable cars, and free admission to the best-known museums

All the opening times at a glance!

Breakfast: from 7 a.m. to 10.30 a.m.

Lunch: from 12 p.m. to 2.30 p.m.
Dinner: from 7 p.m. to 10 p.m.
Our restaurant is closed on Mondays.

Gym: from 6 a.m. to 11 p.m.
Pool: from 7 a.m. to 8 p.m. (from May till October)

Our hotel and restaurant are open all year round.

When is check in? When should I check out?

Your room is available from 3 p.m. On the day of the departure, we kindly ask you to vacate your room by 11 a.m. We will be happy to offer you late check-out for an extra fee of €35.00. All our rooms are non-smoking.

I would like to arrive late!

Please contact us by phone if you plan to arrive after 11 p.m. Reception is staffed until midnight.

Where can I leave my car?

Your car is in good hands with us. You can park it for free in our outdoor car park, or at a fee of €10.00 in our garage. For vans or trailers with a total length of more than 5 metres, we charge €16.00 per day.

Is my four-legged friend welcome?

Dogs are allowed with us on request and at an extra charge of €20.00 per night.
Please note that your four-legged friends are not permitted in the pool area and gym, but are free to enjoy the outdoor spaces.

What cancellation conditions apply?

Benefits of direct booking? Best Price Guarantee and free cancellation up to 7 days before arrival (except for the month of December). For cancellations less than 7 days before arrival, we’ll have to charge you the first night of your stay. In case of no-show or early departure, the total amount of the booked stay will be charged.
If you book via Booking Südtirol the cancellation conditions of the booking platform apply.

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